Aligning People, Equipment and Systems
Infor EAM is the world’s leading EAM system, available for local installation or in the Cloud.
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Targeted Training is the Best
For some unimaginable reason, training seems to be the first task reduced or cut from project plans. This illogical move is understandable – software needs a lot of technical attention, including installation, custom report development, and even system integration.
An untrained workforce cannot make use of even the most well-
Infor EAM is no different from any other enterprise software package – one designed for wide deployment – in that everyone who has a stake in the software needs some level of training.
Consultants at EAM Solutions have extensive experience analyzing training needs, as well as designing and delivering core curriculum.
We take the approach of first talking with end-
Adult learners also absorb information differently than the average fifth grader, which seems to be the model for a lot of computer classes. Training must include real-
Within the deployment of Infor EAM, different types of training may happen at different phases:
One overlooked facet of training in an Infor EAM project is basic computer literacy. Before you start the project, take a quick survey to make sure your end-
Through basic computer literacy training, you will build a stronger workforce that won’t be surprised by new software applications -
Training in a software deployment project must include certain touchpoints:
You also must consider the best form of supplemental materials for each group to be trained, whether extensive training manuals, or simple cheat sheets attached to monitors with Velcro.
AN UNTRAINED WORKFORCE CANNOT MAKE USE OF EVEN THE MOST
TRAINING FOR ANY OCCASION
Classroom training is great for groups learning a wide range of topics, and who need group interaction to help reinforce concepts. This also requires a significant amount of time away from daily job tasks, as well as a classroom.
Small group training in the workplace is good for targeted topics, such as “closing work orders”, and can be done with a handful of people around a single computer. This is limited to about an hour of training.
Lecture style training is the least effective because students cannot actively participate in the training, a prerequisite for learning.
You will also need to designate a “system champion” or someone in your company’s training group to lead the training effort.
When you make training a priority and set in place an overall training plan, Infor EAM becomes a part of your company’s learning culture.